Sri Sastha Solutions's CRM service suite leverages its deep customer care experience and
its proven domain expertise in implementing CRM solutions across a range of industries.
Sri Sastha Solutions develops customer relationship management strategies, implements solutions,
and provides ongoing support, to help our clients better understand their customers'
behavior, to manage their relationships, capture relevant data, improve retention,
and increase customer value. Our CRM implementation experience includes packaged
solutions like Siebel, SAP and Oracle CRM.
Our CRM services facilitate the seamless coordination between pre-sales, sales,
marketing and after-sales support departments, including maintaining customer and
contact databases and managing help desk and support lines.
Services that we offer in this area are:
- Implementation Services (Oracle, SAP, Siebel)
- Package Selection Consulting and deployment
- Production Support and Maintenance